Dr. Paul Kern, Veterinarian & Owner
Dr. Paul Kern established Balsam Animal Hospital in June of 1986. After graduating cum laude from the University of Georgia College of Veterinary Medicine, in 1980, Dr. Kern spent the next two years practicing in New Orleans. Having grown up in the Carolina's, the lure of the mountains brought him back to work in Asheville. After graduation Dr. Kern worked in small animal emergency clinics learning both technical and intuitive skills to be proficient in critical life saving situations. In addition, doing relief work for other veterinarians gave him insight on practice design and management. An avid hiker, Dr. Kern enjoys the beauty of Haywood County. He later decided to open his practice in Waynesville. In his spare time, Dr. Kern enjoys riding BMW motorcycles with his wife Trudy. They enjoy the company of Tashi, a beautiful long haired cat, and three dogs. Bistro, a black Pomeranian mix, rescued from Cherokee Animal Shelter and a favorite visitor to the Silver Bluff Village skilled nursing facility, Rio, a miniature pinscher, also rescued from the Cherokee Animal Shelter (and winner of the Sarge’s tail wagging contest), and Finn, a terrier mix also rescued from Cherokee Animal Shelter. Dr. Kern has served on the board of the Haywood County Health department and is currently a board member for Feline Urgent Rescue of WNC.
Kalynn, Practice Manager
Kalynn is our Practice Manager here at Balsam Animal Hospital and has been working as part of the BAH team since 2016. With dual Bachelor's degrees in Microbiology and Business Administration, an Associates degree in Computer Science, and a Certification in Veterinary Practice Management, Kalynn is a well rounded leader of our team. Before joining on with Balsam Animal Hospital, she served a college internship with The WNC Nature Center working with with raptors and large carnivores (mountain lions, black bears, red/grey wolves, and bobcats!) . She became certified in Wildlife Rehabilitation and volunteers at the local shelter working with spicy kitties to get them adjusted to humans and ready for adoption. When not at work helping care for your furry family, she spends her time doing digital art and traveling! When comfy at home, she shares her love with her husband Joseph and their four cats, Nova, Pixel, Sora, and Cactus.
Caroline, Veterinary Technician (RVT)
Caroline is our state registered veterinary nurse. She received her degree through AB tech along with a fine arts degree. After a short break from her 10+ years in the veterinary field, Caroline has returned to our team after welcoming her son into the world. Taking care of her duo of dachshunds, Stanley and Willow, in addition to her son, she has plenty of experience taming the chaos. From rabbits to reptiles and everything in between, Caroline is experienced and ready for any challenge thrown her way!
Kaylynn, Veterinary Assistant & CSR
My Name is Kaylynn and I am a Veterinary assistant and receptionist here at Balsam Animal Hospital. Originally from Charlotte I relocated to WNC in 2015 to study Biology at Western Carolina University. I joined the Balsam team in 2018 during an internship and have remained here, fulfilling my dream of helping animals both big and small. With aspirations of tech school, I hope to continue my education while making new furry friends along the way.
Jade, Veterinary Assistant
Joining the team in 2022, Jade came to us as an Intern from Western Carolina University and stayed on, joining our staff as a veterinary assistant. With a passion for animals, Jade continues to pursue her education while working with the aspiration of one day becoming a Veterinarian herself. She cares for her wonderfully sweet, family dog, Smitty as well as their gorgeous cat, Zora.
Breanna, Veterinary Assistant
Joining the BAH team in 2023, Breanna comes from a background of veterinary medicine, working with Haywood pets since 2017! Breanna's love of animals extends beyond her work- she is the proud rescue mother of several four legged fur babies of her own!
Heather, Customer Service Representative
Heather joined the BAH staff in 2024, continuing her career in veterinary medicine as a member of our CSR team!
Hattie, Customer Service Representative
Hattie joined the BAH staff in 2024, starting her journey in the field of veterinary medicine.
