BALSAM ANIMAL HOSPITAL WELCOMES YOU!
Given the current situation in the U.S. surrounding the COVID-19 virus, we would like to inform you of some changes we are making to our clinic policies to help with risk mitigation and provide information regarding the continued wellness of your pets.
🐾🐱 Balsam Animal Hospital will remain open to continue to provide quality health care for your animals when they are ill or injured, however, we would encourage all of our clients to reduce the amount of people accompanying the animal into the office for their visit.
🐾🐶 Following the recommendations of the AVMA for veterinary practices, we will be strongly suggesting deferring your pets annual visits and vaccines, as well as any routine surgeries and procedures (such as spays, neuters, and dental cleanings) until more information is provided concerning this rapidly evolving situation.
🐾🐭 While we maintain healthcare standard sanitizing procedures to ensure the wellness of you and your pet, we will also be implementing additional cleaning protocol. To accommodate the suggested sanitation measures for highly trafficked areas and touch surfaces, sanitation will be performed hourly throughout the day.
🐾🐢 Healthy clients that need to bring in a sick or injured animal are provided the option of waiting outside of the clinic in their vehicles until they are ready to be seen. We will also be offering in-vehicle service for Rabies vaccines (only this vaccine is available for this service) so your pet can maintain its NC mandatory licence.
🐾🐹 Clients that are ill and need to bring in a sick or injured animal are asked to remain in their vehicle and call the clinic for remote communication so their pet can be retrieved by staff and be seen by the doctor.
🐾⚕ If you need to order a prescription refill or purchase prescription foods, please provide our office with at least 24 hours notice to prepare your order.
🐾🦎 Please note, COVID-19 has not yet been shown to impact pet health! We appreciate your understanding and cooperation in the coming days.
Nestled deep in the Smoky Mountains is a veterinary practice aimed at improving the quality of life for all of its patients. Balsam Animal Hospital is a full service facility that serves Waynesville, NC, and the surrounding areas. The staff is handpicked by Dr. Kern, a seasoned veterinarian, solely driven by his compassion for animals. By remaining local and involved in the community, Balsam Animal Hospital can provide the utmost quality of care. Come in for a visit to experience the level of dedication and flexibility of the staff.
We aim for our hospital to be a friendly getaway for animals and keep our facility clean while creating a therapeutic environment. Don’t worry about a breed, size, or exotics. No matter what the scenario we will provide complete care for any and all animals in a timely and professional manner. Please browse our website for customer reviews and more information about our practice.
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